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Twitter Content Safety Executive Resigns Following Criticism from Elon Musk

by Andrew Wright
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A high-ranking Twitter executive responsible for ensuring safety and moderating content has resigned from the company. This departure comes shortly after Twitter owner Elon Musk publicly expressed dissatisfaction with the platform’s handling of posts related to transgender topics. The resignation highlights a new wave of instability among key officials at Twitter since Musk assumed control last year.

Ella Irwin, the Head of Trust and Safety at Twitter, confirmed her resignation through a series of tweets on Friday evening. Although she did not disclose the specific reasons for her departure in the message, it closely followed Musk’s criticism of Twitter’s approach to tweets discussing a conservative media company’s documentary questioning medical treatments for transgender children and teenagers.

Musk’s critique was prompted by complaints from Jeremy Boreing, the co-CEO of the media company Daily Wire. Boreing tweeted and retweeted statements from conservative commentators, alleging that Twitter was suppressing the movie by flagging related posts as hate speech and excluding it from trending topics lists.

Boreing further stated that Twitter canceled a deal to premiere the documentary, titled “What is a Woman?,” for free on the platform due to two instances of “misgendering.” Twitter’s rules prohibit intentionally referring to transgender individuals using the wrong gender or name.

In response to these claims, Musk tweeted, “This was a mistake by many people at Twitter. It is definitely allowed. Whether or not you agree with using someone’s preferred pronouns, not doing so is at most rude and certainly breaks no laws.”

On Friday, Irwin tweeted that her departure had been noticed by a few individuals the day before, acknowledging speculation about whether she was fired or resigned. She playfully hinted at posting 24 tweets to explain her decision but then revealed that she was just kidding about the lengthy narrative.

“In all seriousness, I did resign, but this has been a once-in-a-lifetime experience, and I’m incredibly grateful to have worked with this amazing team of passionate, creative, and hardworking individuals. I will continue to support and cheer for all of you and Twitter as you move forward!”

Alongside Musk, Irwin had been one of the most prominent figures responsible for shaping Twitter’s ever-evolving content policies in recent months. Since Musk’s $44 billion acquisition of Twitter in October, the platform has faced challenges in attracting advertisers due to his drastic changes and relaxation of rules regarding hate speech. Additionally, Twitter awaits the arrival of its new CEO, Linda Yaccarino, a respected industry veteran with extensive experience in media and advertising. However, she has not assumed her role yet.

Neither Irwin nor Twitter responded to requests for comment from The Big Big News.

Since the billionaire owner of Tesla purchased the San Francisco-based company and took it private, Twitter has experienced turmoil, including mass layoffs and voluntary departures. The head of trust and safety at the company left shortly after the acquisition, and turnover in top leadership positions has persisted. Last month, Twitter terminated two more senior managers.

FAQ about Twitter content safety

Why did the top Twitter executive responsible for content safety resign?

The executive resigned following public criticism from Elon Musk regarding Twitter’s handling of posts about transgender topics. Although the exact reason for her departure was not stated, it coincided with Musk’s dissatisfaction with the platform’s approach to a conservative media company’s documentary on transgender medical treatment for children and teens.

What impact did Elon Musk’s criticism have on Twitter?

Elon Musk’s criticism created turmoil within the company, leading to the resignation of the top executive responsible for content safety. It highlighted ongoing challenges Twitter has faced in terms of content moderation and advertiser attraction since Musk acquired the platform.

How did Twitter handle tweets about the conservative media company’s documentary?

Twitter was accused of suppressing the documentary by flagging related posts as hate speech and excluding it from trending topics lists. This action prompted complaints from Jeremy Boreing, the co-CEO of the media company. Musk supported the documentary’s right to be discussed on the platform, stating that not using someone’s preferred pronouns, while potentially rude, does not break any laws.

Is Twitter experiencing other internal changes?

Yes, Twitter has seen various changes, including mass layoffs, voluntary departures, and turnover in top management positions, since Elon Musk acquired the company. Additionally, there is an incoming CEO, Linda Yaccarino, who brings extensive media and advertising industry experience to the role.

How has Twitter’s handling of content safety impacted its relationship with advertisers?

Twitter has struggled to regain the trust of advertisers due to the significant changes and loosening of rules against hate speech implemented since Musk’s acquisition. The departure of the content safety executive, along with ongoing challenges in content policies, has posed difficulties for Twitter in attracting advertisers.

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1 comment

SocialMediaJunkie June 3, 2023 - 5:25 pm

OMG! Another one bites the dust at Twitter! Elon Musk’s complaints cause a high-ranking Twitter exec to peace out. #DramaAlert

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