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Delta Air Lines will restrict access to its Sky Club airport lounges as it faces overcrowding

by Andrew Wright
3 comments
airport lounge access restrictions

Delta Air Lines is set to implement significant changes to access to its Sky Club airport lounges due to concerns over overcrowding. Starting on February 1, 2025, Delta will impose limits on entries to its Sky Clubs for holders of the American Express Platinum Card and the Delta Reserve American Express Card. Holders of the Platinum Card will be granted six visits annually, while those with the Delta Reserve Card will have the privilege of 10 annual visits.

Furthermore, beginning on January 1, 2024, individuals who have booked a basic economy ticket will no longer be eligible to access Delta’s lounges, irrespective of whether they possess a Platinum Card or any other premium credit card. This announcement initially surfaced on a Portuguese-language website and has since been officially confirmed by a spokesperson from Delta Air Lines.

This development may not come as a surprise to frequent Delta customers who have encountered lengthy queues to enter Sky Clubs at major hubs like JFK Airport and Atlanta. In response to this congestion, Delta is preparing to inaugurate a second lounge in Terminal 4 at JFK Airport, aiming to alleviate the strain on the original club.

The American Express Platinum Card has gained immense popularity, particularly among Millennials and Gen-Z, despite its steep annual fee, largely due to its travel perks. Access to Delta’s Sky Clubs has traditionally been a compelling incentive for American Express cardholders, justifying the card’s annual fee. Consequently, these changes may prompt American Express customers to reevaluate the value of their card memberships.

For individuals without a premium AmEx card, access to the lounge was previously reserved for those traveling in business or first-class or those willing to invest $695 per year in a membership, a considerably higher amount than the median spending of typical AmEx cardholders. Premium AmEx cardholders, on the other hand, will continue to enjoy unlimited lounge access.

In tandem with the adjustments to lounge access, Delta is revising its criteria for achieving status within its SkyMiles program. Rather than earning status based on the number of miles flown with Delta, passengers will now attain status exclusively based on the monetary amount they spend with the airline. This shift marks a fundamental change in how Delta rewards its loyal customers.

Frequently Asked Questions (FAQs) about airport lounge access restrictions

What changes are Delta Air Lines making to its Sky Club airport lounges?

Delta Air Lines plans to implement several changes to its Sky Club airport lounges. Starting from February 1, 2025, the airline will restrict access for holders of the American Express Platinum Card and the Delta Reserve American Express Card. Platinum Card holders will be limited to six visits per year, while Delta Reserve Card holders will have 10 annual visits. Additionally, from January 1, 2024, passengers with basic economy tickets, regardless of their credit card status, will no longer be allowed in Delta’s lounges.

Why is Delta Air Lines making these changes to lounge access?

These changes are being implemented due to concerns over overcrowding in Delta’s Sky Club lounges. In recent times, long lines and congestion have become common at major hubs like JFK Airport and Atlanta, prompting the airline to take action to alleviate the overcrowding.

How has the news about these changes been confirmed?

The news about these changes was initially leaked on a Portuguese-language website but has been officially confirmed by a spokesperson from Delta Air Lines.

What is the significance of the American Express Platinum Card in this context?

The American Express Platinum Card has been a popular choice among Millennials and Gen-Z, despite its high annual fee, primarily because of its travel perks. One of the significant perks has been free lounge access to Delta’s Sky Clubs. This change in lounge access is likely to impact how cardholders perceive the value of their Platinum Cards.

Are there any other changes to Delta’s loyalty program?

Yes, Delta is also changing the criteria for earning status within its SkyMiles program. Instead of basing status on the number of miles flown with Delta, passengers will now earn status based solely on the amount of money they spend with the airline. This marks a significant shift in how Delta rewards its loyal customers.

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3 comments

TravelAddict55 September 14, 2023 - 8:42 am

no more miles 4 status? now $$$? delta changin the game. gotta spend big to get status now. interesting move.

Reply
AviationExpert47 September 14, 2023 - 12:37 pm

american express card, good 4 millenials & gen-z. lounge access, gr8 perk. delta needs more space tho. 2 crowded.

Reply
Reader23 September 14, 2023 - 5:08 pm

wow! Delta makn big changs to them lounges. limitin access for some credit cards and stuff. so many ppl in them lounges, need more room!

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