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AWS Service Disruption Causes Website Outages

by Ethan Kim
5 comments
AWS Outage

On Tuesday, Amazon Web Services (AWS), the cloud computing unit of Amazon, experienced a service disruption that resulted in several websites being unable to operate.

According to the company’s website, the root cause of the issue was linked to AWS Lambda, a service that enables customers to run code for various applications.

Approximately two hours after customers began encountering errors, AWS posted on its status page that many of the affected services had been “fully recovered,” with efforts ongoing to restore the remaining ones.

Amazon acknowledged experiencing multiple error rates for AWS services in the Northern Virginia region, where its data centers are clustered. Customers may have encountered authentication or sign-in errors when using certain AWS services and faced challenges connecting with AWS Support. Furthermore, the Lambda issue indirectly impacted other AWS services.

Patrick Neighorn, a spokesperson for the company, declined to provide further details about the outage.

The disruption was initially confirmed around 3 p.m. ET, and the extent of the problem remained unclear. However, several companies, including news organizations like The Verge and Penn Live, reported experiencing difficulties. The Big Big News was also affected, preventing them from operating their sites during a critical moment when former President Donald Trump was appearing in court in Miami.

This incident on Tuesday is reminiscent of a more extensive AWS outage in December 2021, which affected numerous U.S. companies for over five hours.

The service disruption occurred as Amazon was hosting a two-day security conference in Anaheim, California, aimed at showcasing its cloud offerings to clients and other interested companies seeking to store their data on its extensive global network of servers. However, companies have been reducing their spending on the unit, resulting in a slowdown in growth during the most recent quarter.

Frequently Asked Questions (FAQs) about AWS service disruption

What caused the AWS service disruption and website outages?

The AWS service disruption and website outages were caused by an issue with AWS Lambda, a service that allows customers to run code for different applications.

Which regions were affected by the AWS service disruption?

The AWS service disruption primarily affected the Northern Virginia region, where AWS clusters its data centers.

What were the consequences for customers during the service disruption?

Customers experienced various challenges during the service disruption, including authentication or sign-in errors when using certain AWS services. They also faced difficulties connecting with AWS Support due to the issue with AWS Lambda. Additionally, the disruption indirectly impacted other AWS services.

Were there any similar incidents in the past?

Yes, there was a similar AWS outage in December 2021 that lasted for more than five hours and affected multiple U.S. companies.

Was the AWS service disruption related to the Amazon security conference?

Yes, the AWS service disruption occurred during an Amazon security conference held in Anaheim, California. The conference aimed to showcase AWS cloud offerings to clients and other interested companies.

How did the AWS service disruption affect companies’ spending on AWS?

Companies have been cutting back their spending on AWS, which resulted in a slowdown in growth during the most recent quarter. However, it is unclear if the service disruption had a direct impact on this spending reduction.

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5 comments

ITProProblems June 14, 2023 - 12:23 am

Dealing with authentication errors and struggling to connect with AWS Support during the outage must have been a nightmare for IT professionals. These disruptions not only impact companies but also affect their customers. I hope Amazon provides a detailed post-mortem analysis to prevent future incidents.

Reply
CloudEnthusiast June 14, 2023 - 1:08 am

AWS service disruption during their own security conference? Talk about bad timing! It’s crucial for Amazon to ensure the reliability of their cloud services, especially when trying to attract more customers. Let’s hope they learn from these incidents and improve their infrastructure.

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NewsJunkie88 June 14, 2023 - 7:21 am

I was following the breaking news about Trump’s court appearance, but the outage hit and left me in the dark. It’s frustrating when important events coincide with technical glitches. Amazon needs to invest more in redundancy and disaster recovery to avoid such issues in the future.

Reply
User123 June 14, 2023 - 7:49 am

aws outages r bad, websites not working omg!!! amazon need 2 fix dis ASAP!!1!1

Reply
TechGeek101 June 14, 2023 - 1:35 pm

So, AWS had some issues with their Lambda service causing website outages. This reminds me of the outage they had in Dec 2021. Companies rely on AWS, so disruptions like these can be a big problem. Hope they sort it out soon!

Reply

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